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We understand there can be a lot to water treatment,
so we gathered common questions in hopes that you may find the answers you need. Don't see the question you are looking for?
Feel free to ask us!
Hard water is water that contains mineral ions, the most common being calcium and magnesium. These minerals cause scale buildup over time making cleaning solutions less effective, dryness to skin & hair, and damage to appliances, plumbing, and fixtures.
Soft water uses salt to remove hardness, while this is not of any real concern for outdoor plants, indoor plants may be affected, which is why we recommend using untreated water.
Though municipalities must adhere to NSF standards in their purification processes, the use of chlorine and chloramine to treat bacteria can make your tap water have a bleach-like odor and taste. We recommend installing a KDF chlorine reduction filter or a Reverse Osmosis Drinking system.
Clean Stream Water offers in-house and manufacture warranties on our water treatment systems. If a system is defective, not working properly, or you're dissatisfied with the product then a refund, less installation costs, will be issued to you provided the system is within the warranty duration period.
There is no one treatment that works for all. The first step in understanding how to treat your water quality issue is to test it. Our experienced technicians can test your water and recommend the best system that fits your needs while also providing affordable options.
A properly installed and functional water softener should not make your water taste salty. Though sodium plays a part in the ion exchange process, only low concentrations will be present in the water. However, some people who are hypersensitive to taste may detect the sodium.
A twin tank is best at cleaning itself, during regeneration, especially when there is high iron or high hardness levels in the water. A single tank softener has a timer that should be kept to the time of day in order to regenerate when water is not in use, typically 12pm-2pm. During this period, a single tank can’t supply soft water while it’s regenerating because the whole system shuts down to clean itself. A twin tank softener has no timer to keep set as it alternates the task of having one tank take over while the other is regenerating. This means one tank can clean itself with soft, clean water from the other tank while giving you soft water with no interruptions.
Because Clean Stream Water prioritizes in offering competitively priced products, we do not offer financing at this time. We are committed to work with you to find the best options that fit your needs.
Though every install is different depending on type of system(s), space accessibility, and distance, in general, you can expect an installation to be completed in 3 hours or less.
No-salt conditioners claim to inhibit scale buildup but they actually don’t reduce the mineral content in the water since they lack drain expulsion. The water will still feel hard causing skin and hair dryness and it will still prevent cleaning solutions from forming up a lather. Salt-free conditioners will also continue to leave white water spots in glassware and dishwashers.
Salt-using Water softeners causes the sodium ion to replace the calcium and magnesium ions in hard water during the exchange process. Salt, even in low amounts, can make water feel silkier which is great for skin and hair health. Soft water will also make cleaning products, such as soaps and shampoos, to work more efficiently contributing to the overall slippery feel. While noticeable at first, the slippery feeling becomes unnoticeable once getting used to.
Reverse Osmosis uses a combination of filters and a semi-permeable membrane to remove contaminants out of the water down to sub-micron levels. A distiller uses the natural water cycle of boiling water and condensing steam. While distillation may produce purer water, both systems will give pure and safe results.
Rapid filter clogging can happen throughout the changing of seasons. A new pump installation can also cause filter clogging, flushing water out via a hose may help in this case. Using too fine of a filter may also be a cause for frequent clogging. We recommend testing with a higher “less dense” micron grade filter to see if your results improve. If necessary, we recommend using a combination of two different filters with the install of an additional filter housing.
Typically, yes, because a neutralizer works by introducing calcium, a hard water mineral. Therefore, we suggest that you always combine a neutralizer with a water softener to address the increase in hardness (+9 grains/gallon).
Practicality, space occupancy, and cost are some of the reasons why commercial Reverse Osmosis (RO) systems are not recommended for whole house water treatment. With RO systems, pure water is produced at a slow rate and thus requires a holding tank. The limited supply in residential ROs are only intended for drinking and cooking purposes.
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